Terms and Conditions

1. Services Provided

Murphy’s Ground Maintenance offers a range of ground maintenance and landscaping services, including but not limited to:

• Lawn care and mowing (domestic and commercial)
• Hedge trimming and pruning (domestic and commercial)
• Garden design and planting (domestic and commercial)
• Weedkilling treatments (domestic and commercial)
• Tree care (domestic and commercial)
• Seasonal cleanups (domestic and commercial)
• Mulching and fertilization (domestic and commercial)
• Hardscaping and irrigation systems installation (domestic and commercial)
• Fly tip clearance (domestic and commercial)
• Gritting (commercial)

We may provide other related services as mutually agreed upon between the Client and the Company.

2. Scope of Work

• The scope of work will be agreed upon by both parties prior to the commencement of any project. A written estimate or quote will be provided for larger projects. For ongoing maintenance contracts, the scope of work will be outlined in a service agreement.
• Any additional work not outlined in the original estimate will be subject to a separate charge, and approval must be obtained before proceeding.

3. Client Obligations

• The Client is responsible for ensuring that the property is accessible to our team, including removal of any obstructions, debris, or animals that could interfere with our work.
• The Client must notify Murphy’s Ground Maintenance in writing of any specific instructions or requirements regarding the site, such as restricted areas, underground utilities, or items of particular value.
• The Client agrees to ensure that proper access is available for equipment and materials as needed.

4. Pricing and Payment

• Prices for services are subject to change and may vary depending on the size and complexity of the project.
• A written estimate or quote will be provided, and all work will be performed in accordance with the agreed-upon price.
• Payments are due upon completion of services unless otherwise agreed upon. For ongoing maintenance contracts, payment may be required monthly or per service.
• Accepted payment methods include cash, credit card, or bank transfer.
• A late payment fee may apply if payments are not made within [Insert Number] days of the due date.

5. Cancellations and Rescheduling

• If you need to cancel or reschedule an appointment, please provide at least 48 hours’ notice to avoid a cancellation fee of 25% of the total quoted value.
• If the Client fails to provide adequate notice or is unavailable at the scheduled time, Murphy’s Ground Maintenance reserves the right to charge a fee or reschedule at the next available opportunity.

6. Liability and Insurance

• Murphy’s Ground Maintenance carries liability insurance for its operations, including damage to property or injury to persons directly caused by our negligence.
• The Client agrees to hold Murphy’s Ground Maintenance harmless for any existing damage on the property, including damage to underground utilities, sprinkler systems, or hidden structures unless caused by our negligence.
• The Company will not be held responsible for any damage resulting from pre-existing conditions such as improperly installed irrigation systems, structural flaws, or other issues that were not disclosed to us.

7. Guarantees and Warranty

• Murphy’s Ground Maintenance strives to provide high-quality service, but we do not offer specific guarantees regarding the outcome of landscaping or gardening services (e.g., growth of plants, long-term health of trees).
• If you are dissatisfied with the service provided, please inform us within 30 days, and we will work to resolve any issues where possible.
• For planting and gardening services, we offer 12 months warranty on all plants installed by us. If the trees or plants are declining in health, then please inform the office on 0116 216 3636 to arrange an appointment. The cost of the new replacement trees or plants is covered under the warranty. However, additional labour charges will need to be agreed upon with Murphy’s Ground Maintenance for the install of the replacement trees or plants before the warranty is activated. Delivery charges will apply and be pass on to the client. 

8. Intellectual Property

• All designs, plans, sketches, and other intellectual property created by Murphy’s Ground Maintenance remain the sole property of the Company.
• The Client agrees not to reproduce or use any design or concept provided by Murphy’s Ground Maintenance for any other purpose without prior written consent from the Company.

9. Force Majeure

Murphy’s Ground Maintenance shall not be held liable for delays or failures to perform services due to circumstances beyond our control, including but not limited to extreme weather conditions, natural disasters, strikes, labour disputes, or other unforeseeable events.

10. Termination of Services

• Either party may terminate the service agreement at any time by providing 30 days’ written notice.
• If services are terminated, the client agrees to pay for all work completed up to the date of termination.

11. Privacy and Data Protection

• We respect your privacy and handle all personal data in accordance with applicable privacy laws. Your personal information will only be used to provide our services and communicate with you about ongoing or future projects.
• We will not share your information with third parties without your consent unless required by law.

12. Dispute Resolution

• Any disputes arising from these terms or the services provided will first be attempted to be resolved through informal negotiation.
• If informal resolution fails, the dispute may be resolved by mediation or, if necessary, arbitration, in accordance with the laws.

13. Amendments

• Murphy’s Ground Maintenance reserves the right to amend these terms at any time. Any amendments will be effective immediately upon posting on our website or sending the updated terms to the client.
• The client will be notified of any significant changes to the terms, and continued use of services after such amendments will constitute acceptance of the revised terms.

14. Governing Law

• These Terms and Conditions shall be governed by and construed in accordance with the law.

If you have any questions or concerns regarding these Terms, please contact us at hello@murphysgroundmaintenance.co.uk or 0116 216 3636. By agreeing to proceed with services, you acknowledge and accept these Terms and Conditions.

Thank you for choosing Murphy’s Ground Maintenance! We look forward to working with you.